In order to insure that your miles
are properly credited when traveling on an Asiana or
Star Alliance route, please
remember the following :
Inform the reservation agent that you
are an Asiana Club member and provide your Account Number
at time of
reservation.
Present your Asiana Club Card every time
you check-in for a flight.
Keep copies of your ticket (or E - ticket
receipt) and your original boarding pass until you
receive your mileage statement.
If you find mileage is missing
from your statement, you have up to one year (6 months
for Singapore Airlines and VARIG)
to submit your claim, along with copies of your ticket
and original boarding pass, to Asiana.
