You can upgrade your seat by redeeming your mileage. Economy to Business, Business to First. Now available on Star Alliance operated flights. Enjoy following benefits such as priority check-in, lounge access, and baggage allowance.

* Participating Airlines
  : ANA, Austrian Air, LOT Polish, Lufthansa, Thai Airways, Tap Portugal, United Airlines
* Required Miles for Star Alliance Upgrade Awards ( One Way )

Award Zone	Basic Mileage (itinerary)	Economy to Business	Business to First
1	0~2000	18,000	22,000
2	2001~4000	23,000	28,000
3	4001~7000	45,000	54,000
4	7001~	50,000	60,000

* Eligible Reservation Classes / Fares / award / AD / ID tickets
  - Upgrade to Business Class : Y or B
  - Upgrade to First Class : C or D
  - Upgrade Awards are not available for discounted fares/ award/ AD/ ID tickets.
  - You can apply upgrade awards after your ticket purchase, but at least 72 hours
    prior to departure.


* Sponsor and Accrual of Mileage
  - You can upgrade maximum 4 guests by one upgrade request.
  - Asiana Silver / Gold members can sponsor mileage only to family members
     who are enrolled in the FMP (Family Mileage Program)
  - Asiana Diamond / Platinum may use their miles to upgrade a guest including
     but not limited to their FMP members
  - You will have access to upgraded airport services such as priority check-in,
    excess baggage allowance, lounge etc., however you will only be credited
    mileage according to your purchased class.
  - No paper receipt is required for your upgrade. Simply go to the check-in
   counter of the upgraded class with your identification to check-in on the day
   of departure.


* Restrictions
  - Your request may not be confirmed due to seat availability and blackout
   periods during peak season.
  - Non-Star operated flights and code share flights are currently not available.
  - Upgrades are not available for single cabin class flights.
  - Upgrades may be restricted if you have special requests, such as special  meals,
   accompanying infants and PETs. This condition is subject to the operation carrier's policy.
    Please contact operation carrier for further information.


* Cancellations and Change of requests
  - Your original booking will be automatically cancelled once your upgrade
   request is completed.
  - Your miles will be returned in case of cancellation before departure or No- show.
  - For cancellation of your upgrade, please contact operating airline to downgrade.
  -In case you want to change your itinerary, you must contact operating airline
    for cancellation of your original booking and request upgrade again through
    Asiana web page

Participating Airlines contacts   - All Nippon Airways (ANA/NH) http://www.fly-ana.com   - Austrian Air (OS) http://www.aua.com   - Thai airways (TG) http://www.thaiair.com   - Lufthansa (LH) http://www.lufthansa.com   - LOT Polish (LO) http://www.lot.com   - Tap Portugal (TP) http://www.flytap.com   - United Airlines (UA) http://www.ual.com